What’s your Cancellation policy?
We strive to be on time and ready for your course, weather we are coming to you or you are coming to us. Our instructors prepare in advance and we set aside time and materials just for you and your group. So we ask that you give us at least 48 hours notice if you must cancel. We will refund you 50% of your course fee minus a $50 administration fee. With less than 48 hours notice there is no refund.
The books are non refundable at any time.
Do you ship products?
Yes, we will mail certain, first aid kits, and masks to clients. We do not yet ship oversees. There are shipping costs which will be disclosed when we have them.
Do you have customer service?
Of course, our clients are at the heart of all we do. We work hard to schedule our classes at the most convenient time for you. However, there are times when we just simply cannot arrange a time that fits everyone. So we will do our best to try to accommodate the best we can. We are only human so please bear with us.